Mary Larsen

Posted by on Feb 20, 2015 in

November 27, 2012 – Mike Keys of Tri-Lakes Exterior and his staff did an excellent job! He was very efficient and detail oriented. This is a vacation condo, so we were not there to oversee the work. We placed our trust in Mike, and he did not let us down. The work was completed in a timely manner and he provided detailed photos to us by email so that we could see the outcome. He also offered to coordinate the new carpet installation so that we would not have to make another trip out there, so he met the carpet installer at the condo and provided access. Mike also promptly notified us the next day of the damage the careless carpet installer had caused, and provided photos by email.
He personally contacted the company that contracted the carpet installer to advise them of the damage and offered to meet them there to show them the damage. He really went beyond what I would have ever expected, but he clearly felt an obligation to follow thru until this matter was resolved. With Mike’s assistance, the company paid for the damages to the newly painted walls, the new trim, the fireplace mantel, and Mike was able to make the repairs quickly and completely. I highly recommend him, as he is conscientious, trustworthy and does an excellent job.